Available Tuesday 9am -12pm, Wednesday 9am -4pm and Thursday 01 : 00pm-7 : 00pm, opportunity to fill in for other staff whom may be out of office sick or on vacation

Essential Duties :

• Welcomes and greets all patients and visitors, in person or over the phone
• Set up front desk for the day with sign in sheets and clean pens.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Maintain the schedule in practice fusion
• Collect all co pays, deductibles and past due balances at the time of check in.
• Eligibility checks on all patients one day prior to appointment.
• Responsible for keeping the reception area clean and organized
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information in Practice Fusion.
• Facilitates patient flow by notifying the medical assistant of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
• Keeps medical office supplies adequately stocked by anticipating inventory needs informing office manager of need.
• Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
• Provides assistance at check out, schedule follow up appointment, stickers, etc.

Education Requirements

Education : High school diploma or graduation equivalency degree (GED).

Knowledge of office procedures usually obtained from a certificate or Associates degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills.

Experience and Skills

Experience : For entry-level, previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.

Physical De mands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

sit; walk; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; and stoop, kneel, crouch, or crawl.

The employee must occasionally lift and move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job the employee is occasionally exposed to fumes or airborne particles, and exposure to infectious diseases.

Last updated : 2024-04-27